IT acquisitions often fail. Although the customer gets what he asked for, the system is cumbersome to use and he doesn't reach his business goals. In this event Søren Lauesen will illustrate this with a specific example and show what can be done about it. In the example, the customer missed a benefit of many million dollars.
The main lesson is to use a non-traditional kind of requirements that ensure that the customer gets what he needs. At the same time the requirements allow the supplier to deliver what he is good at. The requirements are not too detailed, but still verifiable (testable). Requirements template SL-07 shows how to do it. It is an exemplary requirements specification for a complex system (an electronic health record system). The associated guide booklet explains why the requirements are written in the way they are and what to avoid. It covers business goals, functional requirements, data requirements, integration, security, usability, etc. SL-07 was developed on request from the Danish Government as part of their standard IT contract, K02.
As an example of how SL-07 works in practice, Søren Lausen will show requirements from acquisition of a case management system for a large foundation. Søren will show examples of how the suppliers replied, and how they settled issues of errors versus change during implementation
17:00 Welcome and Introduction
17:10 Søren Lausen, part 1
18:00 Networking, coffee, tea, snacks
18:30 Søren Lausen, part 2, questions etc.
- 19:00 End of the event
Who is Søren Lausen?
Soren Lauesen is full professor at the IT University of Copenhagen. He has worked in the IT industry for 20 years, 10 of which were for multi-national companies (ABB and NCR). He has been a professor at CBS and the IT University for 33 years. He was a co-founder of two development departments (in ABB and NCR) and several educations (software engineering at KU, business-IT at CBS and the educations at the IT University). He has been the IT expert behind the National Auditor's investigation of the Electronic Land Registry, the Electronic Travel Card, the case management system for the Danish Police, etc.
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